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FAQ

Everything you want to know about Flowrida

Answers to the common questions, and an assistant for the rest — grounded in Flowrida's product knowledge.

Frequently asked questions

What's the difference between Flowrida and my telephony?
Telephony makes the calls. Flowrida steers everything around them: call analytics, your reps' performance, coaching and compensation. It sits on top of your telephony (like Skipcall) and complements it, it doesn't replace it.
Is billing per user?
Yes, each plan is billed per seat, per month. You add or remove seats to match your team size.
Can I cancel anytime?
Yes. The monthly plan is commitment-free. On annual, you get two months free over the current year.
Is my data secure?
Security and GDPR compliance are at the core of the product, on EVERY plan: SOC 2, ISO 27001, encryption at rest and in transit, role-based access control, team partitioning, audit trails and EU hosting. The Enterprise plan adds SSO / SAML.
Does Flowrida integrate with Skipcall and my CRM?
Flowrida is designed to plug into your telephony (like Skipcall) and consolidate call activity with your leads and meetings. The Enterprise API opens exchange with your other tools.
Do I have to change my telephony tool?
No. Flowrida plugs into your existing telephony (like Skipcall) to leverage its call data. Your reps keep calling as usual, you gain the steering on top.
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